Faculty resources
Don’t find what your looking for in topics below? You can consult our Articles online or contact the Helpdesk at extension 4357 (HELP) or helpdesk@dawsoncollege.qc.ca using your 每日影视 e-mail address.
Zoom
The primary video conferencing platform at 每日影视 is Microsoft Teams. Tutorials and user guides can be found on the college鈥檚聽Microsoft Teams webpage
Videoconferencing is available through Zoom at . Anybody can join a zoom meeting, provided they have a smartphone, tablet, laptop or computer equiped with video, microphone and speaker (e.g. webcam and/or headsets). Anybody can also host a meeting with a limit of 40 minutes per call: in order to do that, just sign up with your College email.
To host a meeting for more than 40 minutes, you need a Zoom Pro license, please request one with the helpdesk.
Signing in through SSO
Starting Monday April 6th, you will be required to authenticate to access your Zoom classes using 鈥淪SO鈥, i.e. your Dawson Microsoft 365 email address and password.
To join a Zoom meeting
If you were invited to a meeting, all you have to do is click on the URL provided. Do not do this from within a VDI or Terminal Server (Horizon), always launch directly from your device.
If this is your first time, we recommend testing your device and connectivity using Zoom’s , or you may contact the helpdesk to have a test meeting with you.
The first time the Zoom application gets installed on your device. Once the Zoom application is launched, a window pops up, select “Join with Computer Audio”:
You should then be connected. To troubleshoot video or sound issues hover at the bottom of the window to see following controls:
The arrows next to the microphone or camera will let choose your microphone, speaker and video settings. You may also use the Chat button to communicate with the other participants.
Training and Webinars
- Zoom hosts daily webinars for troubleshooting as well as best practices for students or educators using their platform : see .
- Zoom support material during the covid-19 pandemic: see .
Tutorials and user guides
- Dawson’s guide to Using Zoom within Moodle. N.B. this requires a Zoom Pro license, which you can get from helpdesk.
- Zoom Comprehensive Guide to Educating
- Quick Tutorial on How to Start Using Zoom
Zoom security and privacy
Zoom鈥檚 rapid ascension to the world鈥檚 number one videoconferencing platform has brought a lot of scrutiny to the company鈥檚 application and practices 鈥 which is a good thing!聽 Fortunately, the issues reported in the news posed little, if any, threat to our community.聽 Zoom Communications Inc. has taken swift and serious steps to secure its application and open its data collection practices to independent auditors.
Zoom collects user email addresses and names. It also keeps usage logs that include connection date and time, duration, device type and IP address. This is very similar to data collected on our other platforms (e.g. Microsoft 365, Skytech Omnivox, Adobe Creative Cloud).
We recommend teachers who want to record their Zoom classes to save the recordings 鈥榣ocally鈥 and upload them to Microsoft Streams as the latter is stored in Canadian data centers.
Finally, note that the College has a corporate account with Zoom which gives us some legal assurance that the company will fulfill its obligations regarding data privacy.
Some reported issues:
- It was found that the code used in iOS devices (iPhone and iPad) was using a Facebook development kit that sent data to Facebook about users鈥 devices and connections to Zoom.聽Zoom corrected the issue in a security update on March 27
- A vulnerability when posting a URL through the chat function.聽聽That was also promptly fixed
- There was some news about video encryption and geofencing, which reportedly prompted some security agencies to 鈥渂an鈥 Zoom from their organizations.聽 Zoom uses a 鈥渢ransport layer鈥, like the encryption used when you connect to a site using聽https://…. This means Zoom could decrypt meeting video and audio streams but anyone else trying to 鈥渟niff鈥 on the channel cannot.聽 End-to-End is considered stronger encryption, as only the two people at the end of the connection can decrypt it.聽 Apparently, the company wasn鈥檛 enforcing strict geofencing, i.e. some calls were found to be re-routed to Zoom鈥檚 data centers in China (the concern here would be that Chinese authorities could 鈥渟eize鈥 the data).聽We are not concerned with encryption and geofencing.
- There were some concerns about Zoom鈥檚 feature for 鈥渁ttention tracking鈥. We never had that featured enabled on our account.聽Zoom removed this feature on April 2nd.
You can read more about Zoom鈥檚聽聽and an update on the company鈥檚聽聽on the company鈥檚 blog.
Updating Zoom
For the latest bug fixes and security updates, please keep your ZOOM client as up-to-date as possible.
You can do so by clicking on your profile button in top right corner and click 鈥淐heck for updates鈥.
Troubleshooting
If you are getting a wrong password error on Windows, Zoom may be caching your credentials on the machine.
To fix this, refer to the instructions in the following images:
Wifi
Access the WiFi with your Network account. If not already created, go to MyDawson : My Dawson Life : Network Account.
Eduroam
每日影视 is a member of Eduroam (education roaming), a service that allows member institutions from the international research and academic community to securely access wireless services at other participating institutions using their educational institution credentials.
每日影视 students, faculty and staff can use their network username and passwords at other colleges and universities such as Concordia, McGill and Vanier College to log on to the wireless service.
See here for instructions on how to connect to Eduroam.
Troubleshooting
- Check if your password has expired, especially if you鈥檙e still using the default password we generated for you. Do so by going to MyDawson : My Dawson Life : Network Account.
Storage
Network drives
- You are given 100MB for personal storage on the H: drive
- Your teachers may share files with you on the S: drive
- Outside Dawson, you may access those from MyDawson : My Dawson life : My Files
Cloud storage
- You may use OneDrive Business (Office 365) for additional, cloud storage
Classrooms and Labs
Every classroom is equipped with at least a projector, a computer, and DVD player which are controlled through a wall panel (the crestron switch). If you’re planning to play music or videos, please see this article.
Teachers may book some labs for punctual needs through Outlook (see instructions). Lan school may be used to control students workstations.
Laptops and iPad loaners
Teachers can borrow a laptop for up to three days, or an iPad for a period up to two weeks. Just come to 2H.12.
For longer duration, please contact the OAD office to get an authorisation.